Privacy Policy
At BILMEK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our website and services. By accessing our site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect several types of information to provide you with a seamless shopping experience:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment details.
- Order Information: We collect details about the products you purchase, your transaction history, and any communication related to your order.
- Device Information: When you visit our site, we collect information about your device, such as your IP address, browser type, operating system, and how you interact with our site through cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and delivery.
- Customer Support: To respond to your inquiries, requests, and concerns.
- Personalization: To improve your shopping experience by providing personalized product recommendations and marketing.
- Analytics: To analyze user behavior on our website to improve our services and website functionality.
- Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.
3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers to help us operate our business, such as payment processors, shipping carriers, and marketing partners.
- Legal Compliance: We may disclose your information if required by law, such as in response to a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new owners.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, gather analytical data, and track your preferences. You can adjust your cookie settings through your browser preferences, but some features of our website may not function properly if cookies are disabled.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have certain rights concerning your personal data:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct any inaccuracies in your personal information.
- Deletion: You can request the deletion of your personal information unless we are required to retain it for legal or business purposes.
- Marketing Preferences: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any promotional email or contacting us directly.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date at the top of this policy will reflect the latest revision. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about our Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
Email: [support@bilmek.com]
Phone: [Customer Support Number]
Address: [Your Office Address]